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We are confident that you will LOVE our Power Whitening Kit! That's why we have a RISK FREE 14 day money back guarantee

In the unlikely event that you did not achieve minimum 2 shades lighter with our whitening kit, you can return it for a full refund.

Before applying for refund please contact us at or call us 604 559 7117 to ensure that the kit was not used incorrectly. Incorrect usage may affect your results, if this is the case we would be more than happy to send your more whitening pens. If we have exhausted all possibilities, you can then apply for a refund.

To qualify for our money back guarantee simply follow the instructions below:

  1. Take a photo of your teeth before using our Power Whitening Kit
  2. Take a photo of your teeth after completion of The Kit, along with a photo of the used product
  3. Email us at with the above photos
  4. Your application will be processed within 5 days of submission

Please remember to submit your application within 14 days of receiving the kit and that the photos have valid date and time stamps.

Applications that do not meet this criteria will not be approved for refund. We reserve our right to reject a refund request in the event that we are not satisfied (acting reasonably) with the supporting evidence you provide to us. 

Please note that our Money Back Guarantee only applies for the first purchase of the Power Whitening Kit and excludes all other products/future kit orders.


The Power Whitening Kit is backed by a 2 year warranty. We will replace your kit or part free of charge in the event the device exhibits materials or workmanship defects caused by the manufacturer.